Managed Service Providers

Your customers already trust you to manage a portion of their infrastructure. Work with ServiceKey and offer them more without costly additional infrastructure or resources.

ServiceKey is a Master MSP and provides hosted solutions and hardware maintenance services branded on behalf of our partners. ServiceKey provides turnkey Total Infrastructure Management (TIM) and Data Protection and Recovery (DPR) services to our partners. Working with ServiceKey will increase residual income streams for Managed Service Providers in North America.

Leverage ServiceKey’s extensive infrastructure offerings

Total Infrastructure Monitoring (TIM) Services

• Monitors access and response time to all network devices, application and service ports
• Monitors interface traffic for bandwidth utilization and error status.
• Monitors SNMP enabled devices with polling and trap reception.
• Monitors device Syslogs.
• Graphical alarm console, performance and SLA reporting.
• Access Dashboards via Branded Portals.

More on Tim

Disaster Protection and Recovery (DPR) Services

• Complete Online Backup Solution
• Tapeless
• Secure
• File Compression
• Common File Elimination
• Affordable service-based on Compressed Data Storage
• High Level Data Encryption
• Mirrored Data
• Backup Exchange, SQL, multi-platform

More on Protection

Hardware Maintenance Service

Maintain your customer’s hardware investment with:

• Cost saving consolidation of equipment list.
• Flexible SLA’s based on equipment not site level.
• Single point of contact for all hardware service issues
• Vendor neutral, domestic helpdesk.
• Helpdesk, onsite and parts logistics.

More on Maintenance