Service IS Key
ServiceKey offers a wide range of services and supports major vendors such as Brocade, Compaq, Cisco, HP, IBM, Sun Microsystems, Qualstar, Quantum, and StorageTek. Become a partner and leverage ServiceKey’s extensive service offerings.
Our services include:
Total Infrastructure Monitoring (TIM) Services
- Monitors access and response time to all network devices, application and service ports
- Monitors interface traffic for bandwidth utilization and error status.
- Monitors SNMP enabled devices with polling and trap reception.
- Monitors device Syslogs.
- Graphical alarm console, performance and SLA reporting.
- Access Dashboards via Branded Portals.
Want to learn more? Visit our Manage page.
Disaster Protection and Recovery (DPR) Services
- Complete Online Backup Solution
- File Compression
- Common File Elimination
- Affordable service-based on Compressed Data Storage
- High Level Data Encryption
- Mirrored Data
- Backup Exchange, SQL, multi-platform
Want to learn more? Visit our Protect page.
Hardware Maintenance Service
Maintain your customer’s hardware investment with:
- Cost saving consolidation of equipment list.
- Flexible SLAs based on equipment not site level.
- Single point of contact for all hardware service issues
- Vendor neutral, domestic helpdesk.
- Helpdesk, onsite and parts logistics.
Want to learn more? Visit our Maintenance page.