Service IS Key

 

ServiceKey offers a wide range of services and supports major vendors such as Brocade, Compaq, Cisco, HP, IBM, Sun Microsystems, Qualstar, Quantum, and StorageTek. Become a partner and leverage ServiceKey’s extensive service offerings.

Our services include:

Total Infrastructure Monitoring (TIM) Services

• Monitors access and response time to all network devices, application and service ports
• Monitors interface traffic for bandwidth utilization and error status.
• Monitors SNMP enabled devices with polling and trap reception.
• Monitors device Syslogs.
• Graphical alarm console, performance and SLA reporting.
• Access Dashboards via Branded Portals.
  

Want to learn more? Visit our Manage page.

Disaster Protection and Recovery (DPR) Services

• Complete Online Backup Solution
• Tapeless
• Secure
• File Compression
• Common File Elimination
• Affordable service-based on Compressed Data Storage
• High Level Data Encryption
• Mirrored Data
• Backup Exchange, SQL, multi-platform

Want to learn more? Visit our Protect page.

Hardware Maintenance Service

Maintain your customer’s hardware investment with:

• Cost saving consolidation of equipment list.
• Flexible SLAs based on equipment not site level.
• Single point of contact for all hardware service issues
• Vendor neutral, domestic helpdesk.
• Helpdesk, onsite and parts logistics.
  

Want to learn more? Visit our Maintenance page.