From break-fix to end-to-end support capabilities, our world-class global infrastructure ensures premium technical support that will not only reduce overall costs, but facilitate a positive return on investment and performance results on your products.
Our approach to managed IT services focuses on delivering the highest levels of availability and security, from user end-points such as laptops, desktops and smart-phones to servers, virtualization, cloud computing and IT optimization — we monitor your entire network both onsite and off premise.read more >>
SeviceKey security services provide a dedicated team of professionals to each customer account. Our team focuses on the content and context of critical assets as they move about the organization’s ecosystem. Our program is run by experts, we understand our customers’ business practices and security strategies.read more >>
Our IT hardware maintenance and support service provides organizations with an independent, OEM alternative for post-warranty IT hardware support on mission-critical, non-critical and disaster recovery IT assets throughout North America, Asia and Europe.
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ServiceKey provides IT solutions to healthcare organizations that substantially reduce IT costs without sacrificing service. Our 24x7 medical IT solutions offer proactive problem management through intelligent monitoring and remote access. Highly trained staff, experienced on a variety of medical devices, ensure your systems will remain up and running when you need them most.read more >>
Cloud solutions provide your business with a secure way to access your data from anywhere that is scalable to your needs. We enable organizations to transform their business by gaining a competitive advantage through utilizing the cloud for secure, on-demand access to applications, data, and services.read more >>
ServiceKey offers help desk service that is available 24x7x365. All calls are answered by a live representative and our help desk is fully staffed with certified technicians and supported by teams of experienced engineers. Our offices are located in North America so you are always guaranteed U.S. based support.read more >>
ServiceKey offers our customers the best solutions in its class
ServiceKey is continually setting the standards of excellence while expanding our interests in all markets. We are an accomplished company, winning many awards, including the coveted 2016 CRN 5 Star Partner Program Guide again this year for the sixth time in a row. ServiceKey is considered an IT institution and one of the most successful IT companies which equates to first class service you can rely on.
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Failure of just one server, storage or network device can bring your business to a hault.
Prevent downtime with ServiceKey's proactive, first-rate service.
Resolve outages faster if they do occur to protect your brand.
Optimize productivity and revenue to enhance business results.
Protect your brand reputation and keep your customer base.
Simplify support to save time, resources and costs.
Easy, Simple and Efficient
The more integrated and optimized your IT environment is, the higher the cost per minute of downtime or degraded performance.
Global support model with 24x7 dedicated support contact
Trained technical experts with multiple certifications to address your specific environment.
World-class logistics for managing, shipping and tracking
US based call center with regional and localized language support
Up to 20% reduction in configuration / implementation hours
Working for you
Extend the life of your hardware equipment
We help enable more predictable and consistent budgeting through better equipment lifecycle maintenance.
Simplify your support strategy
Functioning as a single source for multivendor support, we can keep your staff focused on core projects.
Our managed IT support services can relieve your staff of the day-to-day burden of IT management and allow them to concentrate on critical business initiatives.
We can provide more visibility into IT support costs and data, supporting more informed business decisions and investments.
Easy as 1,2,3
We provide support that is quick, accessible and reliable
Proactive monitoring and event notifications to help reduce business disruptions
Proof of potential cost savings via out-tasked support that may include remote support tools and staff, as well as management of contracts, warranties and asset inventories
Robust parts inventories and logistics
Advanced monitoring, diagnostic and tools to help reduce IT issues
Access to thousands of highly skilled and certified technicians
Support your unique needs with extensive, flexible and customizable service options
Reduce complexity with a single point of contact for nearly all your IT needs
Mitigate business risk with services from a forward-thinking industry innovator